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SALES PROCESS

A Practical Lead Follow-Up Sequence (Calls, Texts and Emails)

Most sales happen after several touches. A consistent sequence means no lead is forgotten and every prospect gets a professional experience.

Sample 7-day sequence

WhenAction
Minute 0-5Call, then leave a short voicemail if no answer
Minute 10Text with your name, company and a simple question
Day 1Second call at a different time of day, plus email
Day 3Call and text with a helpful tip
Day 5Email with a short summary of how you can help
Day 7Final call and a polite close-out message

Message principles

  • Be clear who you are and why you are contacting them.
  • Keep texts short and respectful.
  • Always honour opt-out requests immediately.
  • Confirm that your contact method matches the consent given.

Measure

Track contact rate by touch number to find the point where prospects typically respond, and adjust.

No capacity to run it yourself? Our hourly team can execute your approved sequence. See pricing and ordering.

Frequently asked questions

How many follow-up attempts are enough?

It depends on the product and consent terms. Many teams use five to eight touches over a week or two, always respecting opt-outs.

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General educational information, not legal, financial or compliance advice. Prices shown are indicative ranges; final rates are confirmed in writing.

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